Contact Support
If you need help with Cardient, send an email to help@lamigsoftware.com.
What to Include
Including the details below helps us diagnose issues faster and reply with the right steps.
- App name
- App version (Settings → About)
- Device model and iOS or iPadOS version
- A short description of the problem
- Screenshots, if relevant
If you are asking about a specific card, tell us the set and the collector number as well.
Response Time
We aim to respond to support requests within 2 business days.
Before You Email
Most questions already have an answer on the Support page — scanning problems, restoring or cancelling Cardient Pro, refunds, centering measurements, and how to delete your data.
Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.
Privacy
Any information you send to us for support is used only to review and respond to your request. For more information, see our Privacy Policy.
Company Details
Lamig Software Australia